0ron's Privacy Policy

1 Introduction

0ron ("we", "our", "platform") is a trusted online gaming platform that provides slots, live casino, and sports betting services for users in Bangladesh. We take the privacy of our users seriously and are committed to ensuring the protection of your personal information.

This privacy policy ("policy") tells you what types of information we collect, how we use it, who we may share it with, and how securely we keep your information. You are requested to read this policy carefully before using any of 0ron's services. By using this platform, you consent to the terms of this privacy policy.

2 Information Collection

0ron collects your information from various sources. Below is a detailed description of the types of information we collect.

2.1 Information You Provide Directly

The information you provide yourself during registration and account management includes:

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or passport number (for identity verification)
• Payment-related information, such as bKash, Nagad, or Rocket number
• Deposit and withdrawal transaction history

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Information obtained from cookies and web beacons
• Page visits, session duration, and click patterns
• Game play history and betting activity
• Login time and access logs

2.3 Information Received from Third Parties

When required for identity verification or fraud prevention, we may verify information through trusted third parties. However, we do not sell your personal information to third parties.

3 Purposes of Using Information

0ron uses the information collected only for the following purposes:

3.1 Account Management and Service Delivery

• Creating, managing, and keeping your account secure
• Processing deposits and withdrawals
• Providing gaming services and maintaining transaction history
• Providing bonuses, promotions, and VIP benefits

3.2 Security and Identity Verification

• Ensuring age verification (21 and above)
• Preventing fraud, money laundering, and unauthorized activity
• Account security and detection of suspicious logins
• Implementing responsible gaming policies

3.3 Service Improvement and Personalization

• Improving website performance and user experience
• Providing relevant game recommendations and personalized offers
• Identifying and resolving technical issues

3.4 Communication and Support

• Providing support via live chat, email, or other channels
• Sending important updates, policy changes, or security-related notices
• Transaction confirmations and account notifications

4 Cookie Policy

Cookies and similar technologies are used on the 0ron website. Cookies are small text files stored in your browser that help us improve the quality of our services.

4.1 Types of Cookies

• Essential cookies: Required for login sessions, security, and core functionality. Without these, the website will not work properly.
• Analytics cookies: Used to analyze user behavior and improve services.
• Preference cookies: Used to remember language and settings.

You can reject most cookies by changing your browser settings, though this may limit some services.

5 Information Sharing and Disclosure

0ron does not sell your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:

5.1 Service Provider Partners

Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe), payment processors, and IT service providers may access limited information necessary to operate our services. They operate under strict confidentiality agreements.

5.2 Legal Obligations

If disclosure of information is required under a court order, a lawful request from a law enforcement agency, or applicable law, we will be obligated to do so.

5.3 Fraud Prevention

Information may be shared with relevant authorities as necessary to prevent money laundering, fraud, or other illegal activity.

6 Data Security Measures

0ron uses industry-standard security technologies and practices to keep your information safe. Our main security measures are:

• SSL Encryption: All data transmission on our website is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.
• Access Controls: Only authorized staff may access personal information for specific purposes.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Data Backup: Information is backed up in encrypted form on secure servers.

Please note, however, that no party can guarantee complete security over the internet. It is your responsibility to keep your account password confidential and to use a strong password.

7 Data Retention Period

0ron retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account information: for as long as the account remains active
• Transaction history: a minimum of five years as required by legal obligations
• Identity verification documents: in accordance with regulatory requirements
• After account closure: for a limited period for fraud prevention and legal purposes

Once the data retention period ends, we delete it or fully anonymize it using secure methods.

8 Your Rights

As a user of 0ron, you have the following rights regarding your own information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. Email [email protected] and we will provide a description of your information in a usable format.

8.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request a correction. Contact our support team via live chat or email.

8.3 Right to Delete Information

In certain circumstances, you may request deletion of your personal information. However, if there are legal obligations or legitimate reasons, we may not be able to delete all information.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you may opt out at any time. However, transaction-related and security notifications cannot be turned off.

9 Protection of Minors

0ron strictly provides services only to users aged 21 and above. We do not knowingly collect any information from minors. Our registration process includes an age verification mechanism. If we become aware that a minor has created an account, we will immediately deactivate that account and delete the associated information.

If a parent suspects their child is using our platform, please contact [email protected] immediately.

10 International Data Transfers

Our servers and service providers may be located outside Bangladesh. By using our services, you consent to the transfer of your information to other countries. In all cases, we ensure that your information is always processed under adequate security measures.

11 Policy Changes

0ron may update this privacy policy from time to time. For any significant changes, we will publish a notice on the website and update the "Last Updated" date at the top of the page. Continued use of the platform after changes will be taken as your acceptance of the new policy.

We can provide previous versions of the policy upon request.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support on the website (in Bengali)

Our privacy team will endeavor to respond to your request within a maximum of 72 business hours.